Privacy policy


Effective Date: January 1, 2024


Thank you for choosing to shop with us at Grown Radiance! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

This Privacy Policy describes how Grown Radiance (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from grownradiance.shop (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Our aim is to keep things simple and clear. We believe in transparency without complexity. Therefore, our privacy policy is designed with you in mind, ensuring it's easy to understand and navigate. We strive to make your privacy rights and our practices easily accessible and comprehensible, so you can feel confident and informed about how your information is handled.


Information We Collect

 

  • Personal Information: If provided, we collect only the necessary information to fulfill your orders, including your name, shipping address, email address, and phone number. Please refer to our Shipping Policy for more details on how we collect, use, and protect your personal information in relation to order tracking.

 

 

  • Payment Information: We do not store your payment details; all transactions are processed securely through our robust state of the art payment systems. For more information please refer to Data Protection and Security.

 

 

  • Communication Data: When you contact us, we may keep records of our communication to address your inquiries and provide better customer service.

 


How We Use Your Information

 

  • Order Fulfillment: We use your personal information solely to process and fulfill your orders, update you on your order status, and handle any related customer service.

 

 

  • Communication: With your consent, we may send you updates to ensure you are getting the top quality service you deserve. You can opt out of these communications at any time.

 

 

  • Legal Compliance: We may use and disclose your information to strictly to comply with legal obligations or respond to lawful requests.

 







Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. All traffic on our website is secure through SSL encryption to protect data transmitted between your browser and the website's server.

We may use third-party services, such as shipping carriers, to fulfill your orders. These services have their privacy policies, please contact us for more information.

Your payment information is securely processed through our secure payment processing partners, ensuring a safe and encrypted transaction. We do not store or retain any customer financial information. This includes but is not limited to credit card numbers, bank account details, or any other payment information provided during transactions.

For more information on how your data is protected and our site security, check out Data Protection and Security.


Your Rights

You have the right to access, correct, or delete your personal information. Contact us if you would like to exercise these rights.

Grown Radiance does not knowingly collect personal information from children under the age of thirteen (13) – in the EU sixteen (16). In the event that Grown Radiance ever does so, we will strictly comply with the Children's Online Privacy Protection Act ("COPPA") or other legislation. If you are a parent or guardian and believe Grown Radiance has collected such information in a manner not permitted by COPPA or other relevant legislation, please contact us as set forth in the section entitled "Contact Us" below, and we will remove such data to the extent required by COPPA or other relevant legislation.


Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review it periodically.


Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us!
By visiting and/or using the site in any way, such as browsing products or placing an order, you agree to be bound by the terms outlined in this Privacy Policy. Thank you for trusting us with your information.