At Grown Radiance, we are dedicated to providing you with a long-lasting and enjoyable experience with your jewelry. Our warranty demonstrates our confidence in the quality of our products and our commitment to your satisfaction.
Grown Radiance Lifetime Manufacturing Warranty
We take immense pride in the quality and craftsmanship of every piece of jewelry we offer. Our commitment to excellence extends beyond the initial purchase, which is why we are pleased to offer our customers the Grown Radiance Lifetime Manufacturing Warranty. This warranty provides you with peace of mind, knowing that your jewelry is protected against manufacturing defects for a lifetime.
Coverage:
- Quality Assurance: The Grown Radiance Lifetime Manufacturing Warranty covers any manufacturing defects in materials or workmanship. We stand behind the quality of our jewelry and are dedicated to ensuring that every piece meets our exacting standards.
- Lifetime Repairs: In the unlikely event that your jewelry exhibits a manufacturing defect, we will repair or replace it, free of charge. Our skilled craftsmen will meticulously restore your jewelry to its original condition, using only the finest materials and techniques.
- Comprehensive Support: Our customer service team is here to assist you throughout the warranty process. Whether you have questions about your coverage or need to initiate a repair, we are committed to providing you with prompt and attentive service.
Exclusions:
- Normal Wear and Tear: While our jewelry is designed to withstand everyday use, it is not immune to normal wear and tear. This warranty does not cover damage resulting from regular use, including scratches, dents, or tarnishing.
- Unauthorized Alterations: Any alterations or modifications made to the jewelry by a third party will void the warranty. To maintain your coverage, we recommend that you have any repairs or adjustments performed by Grown Radiance-approved jewelers.
- Loss or Theft: The Grown Radiance Lifetime Manufacturing Warranty does not cover loss or theft of the jewelry. We recommend that you obtain insurance coverage to protect your investment against unforeseen circumstances.
Claim Process:
To initiate a warranty claim, please contact our customer service team with your original purchase receipt and a detailed description of the issue. We will guide you through the process and provide instructions for returning the jewelry for evaluation and repair.
Limitations:
This warranty is non-transferable and applies only to the original purchaser of the jewelry. It remains in effect for the lifetime of the jewelry, provided that it is used and maintained in accordance with our care guidelines.
Disclaimer:
The Grown Radiance Lifetime Manufacturing Warranty is our commitment to ensuring your complete satisfaction with your jewelry purchase. It is not an insurance policy and does not cover loss or theft of the jewelry. Grown Radiance reserves the right to modify or terminate this warranty at any time without prior notice.
For inquiries or assistance regarding our warranty coverage, please don't hesitate to reach out to our dedicated customer service team. Thank you for choosing Grown Radiance for your jewelry needs.
Please note that this lifetime warranty is an additional benefit provided by Grown Radiance and does not affect your statutory rights. For further inquiries or to initiate a warranty service request, please contact our customer service team. We are here to assist you and ensure that your ring always looks its best.